Insights from the Security Heroes Podcast Featuring Joshua Bromen
In the latest episode of the Security Heroes podcast, hosted by Lisa Falzone, listeners are treated to an engaging conversation with Joshua Bromen, the Deputy Chief of Police at the University of Mississippi Medical Center (UMMC). With a rich background in law enforcement and public safety, Bromen shares his journey, insights, and the evolving landscape of security in healthcare settings.
A Journey Rooted in Service
Joshua Bromen’s path to becoming a security leader is deeply influenced by his upbringing; both of his parents served in the military, instilling in him a sense of duty and selflessness. He describes his early career as a “cop” and emphasizes the importance of camaraderie and structure that he found in law enforcement. Bromen’s extensive experience ranges from being a commander in the Gulfport Police Department to serving as a SWAT crisis negotiator and director of the Homeland Security Division.
The Unique Challenges of Healthcare Security
One of the key themes of the episode is the unique challenges faced by security personnel in healthcare environments. Bromen discusses the complexities of managing safety in a Level 1 trauma center, where the stakes are high, and the nature of incidents can be vastly different from traditional law enforcement settings. He recounts a poignant story of a tragic incident involving an officer killed in the line of duty, highlighting the emotional toll on both law enforcement and medical staff as they transition from grief to providing emergency care.
Emphasizing Empathy and Communication
Bromen emphasizes the shift in law enforcement towards a more empathetic and communicative approach. He notes that many younger officers struggle with face-to-face interactions, a skill that is crucial in crisis situations. To address this, he advocates for training that focuses on interpersonal skills, including verbal communication and active listening. This approach not only helps in de-escalating situations but also fosters trust within the community.
Innovations in Security Practices
The conversation also touches on innovative practices that Bromen has implemented at UMMC. One notable initiative is the establishment of a Behavioral Response Team, which focuses on addressing mental health crises and reducing workplace violence. This team operates in plain clothes to build rapport with patients and families, allowing them to intervene before situations escalate. Bromen’s commitment to data-driven decision-making has led to a significant reduction in incidents, showcasing the effectiveness of proactive measures in security management.
Advice for Future Leaders
As the episode wraps up, Bromen shares valuable advice for those in law enforcement and security roles: “Stay humble, continue to grind every single day.” He stresses the importance of personal growth in various aspects of life, including health, education, and family . His insights serve as a reminder that the journey in public safety is not just about responding to crises but also about continuous improvement and community engagement.
Conclusion
Joshua Bromen’s episode on the Security Heroes podcast is a compelling exploration of the challenges and triumphs in the field of security, particularly within healthcare. His experiences and insights provide a roadmap for current and future leaders in law enforcement, emphasizing the need for empathy, communication, and innovative practices. For anyone interested in the intersection of security and public health, this episode is a must-listen.
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